Need help with your computer, email, or internet but don’t want to wait for a home visit? Our Remote IT Support service lets our trusted technicians connect to your device securely and fix problems quickly, without stepping foot in your home.

Whether you’re dealing with a slow laptop, email setup, printer issues, or software errors, we can assist in real time from wherever you are. It’s safe, simple, and convenient, ideal for quick fixes and ongoing support.

Available to home users across the UK, our remote service is a fast, cost-effective solution that saves you time and hassle.

Remote IT support for business & residential.

Basic Session – 30 mins

Perfect for everyday tech issues and quick fixes.

£54 total price

Schedule appointment

What's included

  • Desktop & laptop support
  • Apple & windows support
  • Basic antivirus & anti-malware support
  • Basic application support
  • Basic cloud & backup support
  • Basic email support
  • Basic printer support
  • General health check

Premium Session – 30 mins

Best for business users or advanced support needs.

£72 total price

Schedule appointment

What's included

  • Advanced cloud support
  • Advanced email support
  • Business domain administration
  • Google workspace administration
  • Microsoft 365 administration
  • Network support
  • Security support
  • Server support

Why choose Geeks on Wheels
remote IT support.

business
  • Fast, same-day assistance

    Most issues can be resolved the same day, no waiting around or scheduling delays.

  • Safe and secure

    We use encrypted remote access tools to protect your data and privacy during every session.

  • No home visit needed

    Perfect for quick fixes, our technicians can help without stepping into your home.

  • Support for all devices

    We assist with Windows PCs, Macs, laptops, tablets, email, printers, software, and more.

  • Friendly, trusted technicians

    Our team is professional, approachable, and great at explaining things in plain English, no jargon.

  • UK-wide coverage

    No matter where you live, we can support you remotely from anywhere in the country.

  • Pay-as-you-go pricing

    No contracts or subscriptions, just clear pricing at £45 + VAT per half-hour session.

  • Ideal for all ages and abilities

    Whether you’re confident with tech or need a little extra guidance, we’re here to help at your pace.

Frequently asked questions – Remote IT support.

  • What is remote IT support?

    Remote IT support allows us to connect to your computer, laptop, or device securely over the internet to diagnose and fix problems without needing to visit your home.

  • What kinds of problems can you fix remotely?

    We can help with a wide range of issues including email setup, software errors, printer problems, system slowdowns, virus removal, updates, cloud access, and more.

  • Is it safe to let someone access my computer remotely?

    Yes. We use secure, encrypted remote access tools that ensure your data is protected. You remain in control during the session and can see everything we do on your screen.

  • How quickly can you help?

    In most cases, we can start a remote session within the same day, often within the hour, especially for quick fixes and common problems.

  • Do I need to install anything for remote support?

    We’ll guide you through a simple, one-time download that allows us to connect to your device safely. It only takes a minute and doesn’t require any technical knowledge.

  • How much does it cost?

    Remote support is charged at £54 inc. VAT per half-hour session, with no contracts or hidden fees. You only pay for the time you need.

  • Can you help with both Windows and Apple devices?

    Yes, we support both Windows PCs and Apple devices, including macOS, iPads, and iPhones, along with common software and apps.

  • What if the issue can’t be fixed remotely?

    If we find that on-site help is needed, we can arrange for a technician to visit your home (within London and Greater London) at a convenient time.